Privacy Policy
Last updated: 04/06/26
1. Who We Are
OFFTHERECORDTV LTD ("we", "our", "us") operates this website.
Contact details:
2. Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Billing information
- Information submitted through booking forms
- Music files and related information provided for radio airplay consideration
- Social media links and artist information
- IP address and browser information
- Website usage information collected through cookies and analytics
3. How We Use Your Information
We use your information to:
- Process bookings for music videos and other creative services
- Review and consider music submitted for radio airplay
- Communicate with artists and customers
- Provide customer support
- Process payments
- Improve our website and services
- Comply with legal obligations
- Send marketing communications where you have given consent
4. Lawful Basis for Processing
Under UK GDPR, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests in operating and improving our services
5. Music Submissions
When you submit music to us for consideration, you acknowledge that:
- Submission of music does not guarantee radio airplay.
- We may review and assess submitted material.
- We may contact you regarding your submission.
- You confirm that you have the rights or authority necessary to submit the music.
6. Payments
Payments may be processed through third-party payment providers. We do not store full payment card details on our servers.
7. Sharing Information
We may share information with:
- Payment providers
- Website hosting providers
- Email service providers
- Analytics providers
- Professional advisers where required by law
We do not sell your personal information.
8. International Transfers
Some service providers may process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
10. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email address].
11. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse website usage. Where required by law, we will obtain your consent before using non-essential cookies.
12. Complaints
If you have concerns about how your information is handled, you may contact us directly.
You also have the right to complain to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Website: https://ico.org.uk/
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.